• Harman Kardon SoundSticks III

    Help in Hearing Online Newsletter – Launch Competition Winner

    In Spring 2018 we launched our new ‘Help in Hearing Online Newsletter’, with sections for:

    • News
    • Events
    • Feedback
    • Advice
    • New Products

    You can view the Spring edition here

    and the winner is…

    Our launch issue included a free to enter competition to win a Harmon-Kardon SoundSticks III, 2.1-channel multimedia sound system and we’re pleased to announce the winner:

    Graham Rogers

    Graham was presented with his prize at our Farnham Common clinic, with an understandably happy smile!

    Graham Rogers winner of Harmon-Kardon help in hearing prize draw

    Congratulation to Graham from all of us here at Help in Hearing.


  • Clear Speech Guide

    New mobile app to monitor decibel levels in restaurants

    Eight out of ten people say they have left a café, restaurant or pub because of the noise. The trend these days seems to be to decorate restaurants with lots of bare, hard surfaces. No carpets on the floor, no tablecloths, no wall hangings, no curtains – so there’s nothing to absorb the noise and it can be impossible to hear someone even if they’re sitting right next to you. We discuss the development of a new mobile app to monitor decibel levels in restaurants.

    Monitor restaurant noise levels

    So we welcomed the news reported in The Times last week that the charity Action on Hearing Loss is developing a mobile phone app that will allow diners to record the decibel level so that the loudest restaurants can be named and shamed — and avoided by those who want to be delighted by their companions as much as their food.

    The charity has been forced to take a more direct approach after being ignored by Britain’s biggest restaurant chains.

    “In July we wrote to 70 restaurant groups highlighting the problem of excessive noise, offering advice on how to reduce the volume. We have not heard back from any of them,” said Luke Dixon, who is leading the campaign against excessive noise. We think this is shameful.

    restaurant-noiseHow restaurants can reduce noise

    And there are things that can be done. Instead of hard surfaces, which bounce noise around the room, there are products that can be put on the wall that look like works of art and there are products that fit to ceilings that are almost invisible and absorb the noise.

    Click the link to read the Times article “Clamour to end the dinner-time din.” You can also read The Times leader article “Can’t Hear” in the same issue.

    We fully support the Action on Hearing app development program. It is in the fundraising stage now, and the charity hopes to have the app available by next year.

    In the meantime, Pipedown, a campaign for quiet spaces, already publishes a list of places that let you eat and chat at the same time, untroubled by piped music.

  • Cochlear Implant Accessories now Available at Help in Hearing

    We are delighted to announce that Help in Hearing is now able to help you with your requirements for cochlear implant accessories, including the very popular AquaCase waterproof case.

    The Advanced Bionics range of accessories allow cochlear implant recipients to customise their Advanced Bionics sound processors to fit their needs—all weather, all sports, all terrain, all ages and all lifestyles.


    AquaCase Waterproof Case for Cochlear Implants

    The AquaCase accessory from Advanced Bionics is the world’s first and only swimmable, waterproof case for cochlear implant recipients and we are pleased that this product is now available here at Help in Hearing. Hear your world while bathing, swimming, snorkelling, surfing the waves, crossing the street in a downpour, jet-skiing on a lake, mountain biking, mud running, rock climbing, river rafting down rapids, or taking part in any exciting adventure that comes your way.

    Read about the AquaCase here.

    Wireless Accessories for Cochlear Implants

    Advanced Bionics (AB) Naída CI Q70 recipients have access to a range of wireless accessories designed to make hearing in challenging situations easier and more comfortable. This includes ComPilot, the only all-in-one remote control and hands-free streaming device, with voice alerts and the option of additional accessories such as the TVLink II and RemoteMic from Phonak.

    Read about the range of cochlear implant wireless accessories here.

  • Help in Hearing are on Facebook

    We are pleased to inform you that we are on Facebook, with our own “Help in Hearing” Facebook page.

    If you choose to “Like” our page, you will know when we post news about new products and services or customer events, as well as blog articles or competitions.

    Feel free to share your own hearing-related stories on our page with photos, we’d love to hear from you!

    Please click to visit our Help in Hearing Facebook page.


  • Join us at our OPEN DAYS! We’re celebrating 10 years providing the best audiology and the latest, leading hearing products.

    Come along on:

    – 3rd June in Farnham Common, and

    – 4th June in Marlow

    Both days run from 10am – 5pm.

    As part of celebrating 10 years in business, we would like to invite you along to share this milestone with us at one of our OPEN DAYS on 3rd June in Farnham Common or on 4th June in Marlow from 10am – 5pm.

    Spaces at the open day are limited so please let us know you are coming by calling on 0845 222 0579 or emailing us.

    Both Selma Becker and Kevin Jeffery will be at the Open Days to celebrate the 10 years that all of us at Help in Hearing have been enabling people to live full lives with clarity of hearing.

    In addition we’re introducing and demonstrating BrainHearing™ technology from Oticon, leading hearing aid providers. With BrainHearing™ you ‘give your brain exactly what it needs to hear.’

    Come along for a free no obligation demo of the very latest and smartest hearing care devices.

    Read full details in our Open Day flyer:

    Don’t miss out ‘Give your brain exactly what it needs to hear’ with BrainHearingTM technology!

    Let us know you are coming:
    Call 0845 222 0579 or email us.

  • Lyric hearing aids

    Lyric Tinnitus Open Day – Friday 24th April

    We are holding a special tinnitus open day on Friday, April 24th at our Farnham Common practice.

    We will be showcasing all the latest hearing technology and offering FREE 30 day trials with Lyric (normally £150) to allow you to really hear for yourself! This offer is reserved for the first 50 readers only. We will also demonstrate how Lyric can help with Tinnitus and benefit you in your daily life.

    Book your place today on: 01753 642687

  • Cochlear Implant Information Evening in Huntingdon, Cambs.

    • Do you struggle to follow conversations without lip reading?
    • Do you need to use subtitles on the TV?
    • Have you or your child been referred to the hospital and are considering cochlear implantation?

    Come along to the Advanced Bionics Information Evening in Huntingdon, Cambridgeshire and find out more about cochlear implantation assessment, surgery, technology and rehabilitation from cochlear implant experts and recipients.

    Date:  Tuesday 28th April

    Time:  7:00pm – 8:30pm

    Location:  Huntingdon, Cambridgeshire – exact venue to be confirmed shortly.

    Tel: 01223 847888


  • Marlow hearing clinic open day

    Marlow Hearing Open Day December 4th 9am – 5pm

    Count down to better hearing this Christmas at our Marlow Open Day.

    Come along to our Marlow Hearing Open Day December 4th 9am – 5pm

    Our Audiologists Kevin Jeffery and Selma Becker from Help in Hearing are delighted to welcome Oticon’s representative who will be demonstrating the invisible wireless technology.

    Discover how this remarkable new hearing instrument performs for you. Come and bring a loved one to receive all these benefits:

    • Special risk-free Alta designRITE and Alta IIC trial.
    • Complimentary Hearing Screening and Consultation.
    • Same-day fittings.
    • FREE demonstration of Alta designRITE and Alta IIC.
    • £100 off the purchase of a pair of Alta designRITE and Alta IIC.
    • Special terms and conditions apply. Please contact us for details.

    Don’t miss out this Christmas: be part of the conversation!

    Let us know you are coming:
    Call 0845 222 0579 or email:


  • Jacqui Hames talks about her hearing loss

    Come along to our Hearing open day, October 24th, 11am – 2pm

    Meet Jacqui Hames, TV’s Crime Expert presenter and find out how Jacqui overcame her hearing loss with Phonak hearing aids fitted by Selma Becker at Help in Hearing – at our hearing open day

    When doctors told me my hearing was damaged beyond repair and initially thought it could get even worse, it wasn’t just a shock, it was devastating.”

    Come along to our hearing open day on October 24th, from 11am to 2pm. At the event you will:

    • Hear how Jacqui Hames continued as a successful TV presenter following hearing loss, but only after having a Phonak hearing aid fitted by Selma Becker at Help in Hearing.
    • See the new Phonak Lyric Hearing Aids (Lyric3) – an invisible hearing aid that stays in for months, just like contact lenses!
    • Talk to the MD of Phonak about the incredible technological advances being made in hearing aids.
    • Discuss your own hearing with our specialist audiologists from Help in Hearing.

    Limited places are available so please email or call 0845 222 0579 to let us know you are coming.

  • Aquaid elephant pump

    Water cooler provides donation to The Africa Trust

    the-africa-trust-logoWe at Help at Hearing are aware that keeping our people hydrated will aid them to perform at their very best throughout the day. As a result, we decided to invest in water coolers from AquAid.

    Our unique relationship with AquAid has also given our organisation the opportunity to help those further afield less fortunate than ourselves.

    Our decision to install a water cooler from AquAid means that for each machine that we have, we have donated £20 per year per cooler to The Africa Trust. Through our contributions to The Africa Trust an ‘Elephant Pump’ is being installed in Africa on our behalf.


    This pump will bring much needed clean, fresh drinking water and improve the quality of life of those who will have access to our well.