tel: 0345 222 0579      email: mail@helpinhearing.co.uk

  • Widex Unique Open Days

    We invite you to a Unique Experience at our Widex Unique Open Days

    Wednesday 27th January – Farnham Common

    Thursday 28th January – Marlow

    We are very pleased to be able to keep you informed of the latest technology available. Unique is the latest hearing technology, recently launched by Widex and we have been receiving excellent reviews to date.

    If you are interested in finding out more about what’s new, and what the benefits are, please book a place at either of our two open days to find out more.

    Whether you are an existing user of hearing devices, or have not yet taken the opportunity to try them, our events will be an ideal opportunity to be informed and to consider options available to you.

    On hand to support on the day will be a Unique product expert from Widex, Stuart Bowen. Stuart will be happy to explain more of the product features and what benefits they can actually bring to wearers, as well as a chance to demonstrate the product so you can experience the benefits yourself.

    Get Connected

    We will also be demonstrating the latest wireless listening devices available from Widex that allow you to transmit your mobile phone conversations and music directly into your hearing aids from your smartphone.

    We want to emphasise that this is an information day, with no obligation to purchase hearing aids on the day. The day will be relaxed and informal with refreshments. We also encourage you to bring along a friend or family member.

    We look forward to welcoming you to our practice. Book your place by calling 01753 642687 for Farnham Common or 01628 482101 for Marlow.

    Please contact us on the above numbers or by email if you have any questions about the Widex Unique open day or any other hearing related topic.

    We look forward to welcoming you at the events.

  • Stop the Cuts to NHS Hearing Aid Services

    Free hearing check-up offer for people affected by NHS hearing aid cuts

    We were sad to discover that the NHS has started to deny hearing aids to people suffering with mild hearing loss. This was announced recently, with the first reports coming from the North Staffordshire area, where sufferers are no longer eligible for free hearing aids. Freedom of information requests submitted by the charity, Action on Hearing Loss, shows that twenty-two other NHS Trusts and Commissioning Groups, including Brent (north London), Trafford (Manchester), Gateshead and South Tyneside are looking into “decommissioning” some audiology services. In addition, some other NHS trusts have limited hearing aids to one per person, for some patients, in areas such as Sheffield, Kent and Gloucestershire.

    NHS chiefs advises “Just lip read”

    The Daily Mail recently reported that it has seen a leaflet, distributed to patients in the North Staffordshire area, advising people with hearing loss “You can’t have a hearing aid – just lip read instead,” advice which we find unbelievable.

    We know that hearing aids not only improve people’s hearing, but can also improve other conditions brought about by an inability to hear, such as depression, loneliness and dementia. We believe that removing free hearing aids would force people further into isolation, leading to increased need for NHS services to treat these other conditions.

    Hearing-checkup at Help in Hearing

    Contact us for a hearing check-up at either our Farnham Common or Marlow hearing clinics, by telephoning us on 0845 222 0579 or by completing your details on our online form

    Click to find out more about the Action on Hearing Loss campaign to stop the cuts to NHS hearing aid services.

  • Types of hearing aids

    Which Hearing Aid is Best for Me?

    There is no need to live with the effects of hearing loss or endure the negative impact that it can have on your life. Help in Hearing can provide a wide variety of effective hearing solutions for all our patients. Our hearing aid audiologists offer expert advice and high quality hearing aids from our hearing clinics in Farnham Common and Marlow, and which are ideal for a variety of lifestyles and budgets. In this article we look at the different types of hearing aid available.

    Hearing loss can have a negative impact on all aspects of your life, from listening to music or having a conversation in a noisy restaurant, to attending a training course. Help in Hearing are proud of their independence and are therefore in a position to choose hearing aids from any of the major hearing aid manufacturers.

    Below are just a selection of the type of aids we can supply, depending on your requirements and severity of your hearing loss.

    Extended Wear and Maintenance-free Hearing Aids

    Phonak Lyric is the only aid in this category. The Lyric hearing aid sits deep within the ear canal, close to the ear drum, is totally invisible and stays in the ear 24/7 for up to 90 days. No battery changes required, no cleaning required, hence it is termed as the ‘Contact Lens’ for the ear.

    Deep Canal Hearing Aids

    These are also entirely invisible, but they are custom built and can be taken out at night. They will need to have a change of batteries approximately every 5 days.

    In-the-Ear Hearing Aids (ITE)

    In the ear hearing aids can be made as a small completely in the canal (CIC), canal (ITC), half shell (HS) or full shell (FS) aid. They are all custom built and depending on the shape, size and power required can be a good alternative to a behind the ear aid.

    Some of these aids have batteries which don’t need to be changed, (they are rechargeable) need very little maintenance and are particularly suitable for people who have dexterity problems.

    Behind-the-Ear Hearing Aids (ITE)

    The original and conventional behind the ear hearing aids feature a custom ear mould, which is inserted into the ear and has a tube to which the hearing aid is connected. These hearing aids are positioned behind the ear and are one of the most common hearing aids supplied by the National Health Service.

    Other behind the ear hearing aids have very slim tubing to which small plastic domes are added and are placed into the ear canal. They are a good cosmetic alternative to the conventional BTE aids using the custom moulds and are also standard NHS supplied aids.

    The currently most popular and best cosmetic behind the ear solution is the receiver in the canal (RIC) hearing aid, where the amplifier is connected at the end of a very fine wire and is positioned into the ear canal, either on a small plastic dome or a very small custom made ear mould. On the other end of this virtually invisible wire is the hearing aid itself, which is generally extremely small and very light so the user is hardly aware of it being there.

    Professional Audiologists Covering Slough, Marlow & Maidenhead

    Whether you have recently begun to notice deterioration in your hearing, or you have been suffering for many years, do not make do with an outdated, inefficient hearing aid. Hearing aids from Help in Hearing are modern and sophisticated pieces of technology which will be fitted only after a thorough consultation has been carried out by one of our professional audiologists, but will provide you with a fantastic improvement in hearing quality and lifestyle.

    Please click to find out more about and see pictures of different styles of hearing aids.

  • Types of hearing aids

    Types of Hearing Aids Explained

    There are many different types of hearing loss which can affect a wide range of people, and a variety of types of hearing aids to suit each requirement. Help in Hearing can provide hearing aids which are suitable for a variety of hearing problems, and as specialists in hearing aids in Marlow, you can feel confident that your hearing is in safe hands with our expert team. We understand that every patient is different, and that every patient’s needs are unique, which is why we will work hard to tailor a hearing solution to suit your exact requirements.

    At Help in Hearing, we have a thorough testing and consultation process in place to ensure that the hearing aids we provide our patients with are always suitable for both their particular hearing problem and their lifestyle. We can fit and fine tune your new hearing aid to ensure that it works effectively and gives you the improvement in hearing that you are looking for.

    Whichever hearing aid we select for you, you can rest assured that it will provide a huge improvement in your quality of life. From enjoying a lively conversation with friends, to taking in a concert of Steinway pianos, there are a number of things which will vastly improve when your hearing does. Read on for a quick breakdown of the types of hearing aids that we can supply, and the patients that each of these are suitable for.

    Unique Lyric Hearing Aids

    The only extended wear, maintenance free and entirely invisible hearing aid

    Deep Canal Hearing Aids

    Mild to moderate hearing loss tackled by an entirely invisible device

    In-the-Ear Hearing Aids

    A full shell aid for moderate to severe hearing problems

    In-the-Canal Hearing Aids

    For mild to severe hearing loss

    Completely in the Canal Hearing Aids

    Suitable for a variety of patients with mild, moderate and severe hearing problems

    Behind-the-Ear Hearing Aids

    Either with a custom mould for all levels of hearing loss, or open ear for hearing loss from moderate to high frequencies

    Receiver in the Canal Hearing Aids

    With either a custom shell or open fitting

    Types of hearing aids – where to find out more

    When you are in need of relief from hearing loss, and are looking for a company who can supply hearing aids in the Marlow area,which are small and discreet yet highly effective, contact Help in Hearing today to begin your journey towards healthier hearing.

  • Jacqui Hames talks about her hearing loss

    Hearing loss? Don’t suffer in silence; says Jacqui Hames, former Crimewatch presenter

    From working for the Met police force, to performing on live television and giving evidence at the Leveson Inquiry, presenter Jacqui Hames knows how to cope with pressure, but she says her world was turned upside down when she suddenly lost her hearing. The life of the former Crimewatch presenter took a tough and unexpected turn about two years ago when her hearing became permanently impaired. Read on to learn about her hearing loss and journey to how she overcame it.

    Following a quick referral from her GP, Jacqui found solace in the offices of Selma Becker at Help in Hearing. Through consultations in the Farnham Common clinic they were able to agree on the perfect Phonak hearing aid for her.

    “I was quite fortunate to get help quite quickly and given a hearing aid which works brilliantly for me. Some people see it as a handicap but it doesn’t have to be seen that way, you don’t look at people who wear reading glasses differently and I want people to realise by seeking help you will better your life.”

    After quickly embarking on her long journey with hearing aids, Jacqui believes there is no need for others to suffer in silence:

    “People don’t have to retreat into a silent world, a lot of people do cut down on their social lives and they find difficulties with work because they can’t engage with people in the same way. But communication is the building blocks of our lives and if that is impaired you need to do something about it, and it is simple to do.”

    “There is an emotional impact of being given the news too, which I think quite a lot of people underestimate. I noticed I was really struggling to hold conversations and was finding social situations really difficult. Places like restaurants where there is a lot of peripheral noise and soft furnishings are particularly difficult and at first it can be quite daunting and worrying, but people should not be scared to step forward and get some help.”

    Watch a 30 second interview with Jacqui talking about how she overcame hearing loss.

     

    Jacqui, who appeared on the BBC’s Crimewatch for 16 years from 1990, was formerly a Metropolitan Police detective and was most recently under the spotlight again when she took to the stand in the Leveson Inquiry. Experts say the tasks which most people take for granted can become a hardship for people with hearing difficulties but life is back to normal for Jacqui who can even use her hearing aid to stream music and talk on the phone.

    Jacqui continues, “The technology is extraordinary – if you like a gadget get yourself a hearing aid! You can do so many things, I can stream music and can engage in telephone calls quite easily using my hearing aid, people use headphones all the time and that is effectively what I am doing. Since the hearing loss, I think I became so much more aware of the world around me.

    If you are struggling with your hearing or know someone that is having problems and might need some help, book a confidential appointment with Selma or Kevin in our Farnham Common or Marlow clinics – just click here to book an appointment.

  • How are Lyric hearing aids fitted?

    How are Lyric hearing aids fitted?

    Lyric hearing aids are completely invisible and are the world’s first hearing aids which can be worn for extended periods of time. You can wear your Lyric hearing aids 24/7 for months without battery changes; you can wear them close up without anyone seeing them; and you wear them sleeping – no need to take them out when you go to bed.

    Getting started with the Lyric hearing aid is a simple, comfortable and non-invasive process.

    Your first appointment

    Your Lyric professional audiologist will give you a full hearing test and will also spend time with you to discuss your medical history and lifestyle requirements to make sure that the Lyric hearing aid is the most suitable choice for you.

    If we discover that you have any hearing loss, we will then let you know if this is in both ears or just one. This determines if you need one or two Lyric hearing aids.

    Having established that the Lyric hearing aid is right for you, we will carry out a thorough examination of the shape and condition of your ear canal – this is to make sure that the Lyric will sit snugly and comfortably in your ear, which avoids the problems of occlusion* and feedback.**

    Once we all agree that the Lyric hearing aid is right for you, we will measure your ear and the device will be placed in both ears (if the hearing loss is across both ears) or the ear with the hearing loss. We will then programme the Lyric to match your hearing test results.

    After your first appointment you may need to come back and see us for a follow-up appointment to make some minor adjustments to the positioning or the programming of the Lyric hearing aid/s.

    You will wear your Lyric hearing aids until they are no longer working, up to a maximum of 120 days. The amount of time the Lyrics function can vary between individuals. When your Lyric device needs to be replaced, just come back to us and we will fit you with a brand new device.

    Watch the video below to see how the Lyric invisible hearing aid is fitted.

     

    Adapting to hearing with your Lyric hearing aids

    Hearing clearly can take time to get used to – even if you are a previous hearing aid user you are going to be hearing lots of unfamiliar sounds with your Lyrics which you may not have heard for years! We can give you more information on this but if you are concerned at any time just give us a call.

    Adapting to the feel of the Lyric hearing aid

    As Lyric is placed deep in your ear canal it may take a little bit of time to get used to the feel of it in your ear. You may experience some discomfort during the first days and up to two weeks after the initial fitting.

    Please use the following classification for your sensation after the fitting:  After this initial settling period, most Lyric users forget that their Lyric hearing aid is even there!

    If you experience any itching during the first few days, simply massage the side of the ear until it subsides. Do not push, pull or scratch your ear. For the first few days try not to sleep with direct pressure on your ear; adjust your pillows or try to sleep on your back until Lyric settles.

    Can I change the settings of my Lyric hearing aid?

    We will programme your Lyric to match your hearing loss and due to the device’s fitting position there is no need to change any settings to adjust for the listening situation you are in (unlike other hearing aids). However there may be situations where you will want to be able to turn your Lyric hearing aid up or down, put it into sleep mode, switch it off or remove it – therefore when you try the Lyric hearing aid we will give you instructions on how to do this.

    If you think Lyric hearing aids might be right for you, please contact us to make a completely confidential appointment.

    Or you can read more about Lyric hearing aids on our Lyric pages.

    Also read our article: “Lyric hearing aid frequently asked questions.”

    * Occlusion: People who wear other hearing aid types often complain that their ear feels blocked up and that sounds, in particular their own voice, are echoey and unnatural. This is known as occlusion. When you speak, vibrations from your vocal cords vibrate the bones in your skull and jaw, which can cause this strange effect to your own voice. Normally when there is nothing blocking the ear, these vibrations escape with no issue. The Lyric hearing aid avoids this issue because the Lyric is placed so deep in the ear canal, the vibrations are absorbed by the device. Most people find that they have little or no occlusion issues when they are wearing a Lyric hearing aid.

    ** Feedback:  Another common complaint of hearing aid users is a whistling noise, which can be both distracting and embarrassing for the person who is wearing them. This whistling noise is called feedback. Feedback happens when sound coming out of the hearing aid receiver gets back into the microphone and is reprocessed. This sound goes around in a loop and gets louder, causing a whistling sound. As the Lyric hearing aid is placed in the ear canal and sealed against the canal walls, the amount of sound that can escape is reduced – meaning whistling is a thing of the past.

  • Marlow hearing clinic open day

    Marlow Hearing Open Day December 4th 9am – 5pm

    Count down to better hearing this Christmas at our Marlow Open Day.

    Come along to our Marlow Hearing Open Day December 4th 9am – 5pm

    Our Audiologists Kevin Jeffery and Selma Becker from Help in Hearing are delighted to welcome Oticon’s representative who will be demonstrating the invisible wireless technology.

    Discover how this remarkable new hearing instrument performs for you. Come and bring a loved one to receive all these benefits:

    • Special risk-free Alta designRITE and Alta IIC trial.
    • Complimentary Hearing Screening and Consultation.
    • Same-day fittings.
    • FREE demonstration of Alta designRITE and Alta IIC.
    • £100 off the purchase of a pair of Alta designRITE and Alta IIC.
    • Special terms and conditions apply. Please contact us for details.

    Don’t miss out this Christmas: be part of the conversation!

    Let us know you are coming:
    Call 0845 222 0579 or email:

    mail@helpinhearing.co.uk

  • Lyric hearing aids

    Lyric Hearing Aids – we answer your questions

    Here are some of the most common questions we are asked by our patients about the Lyric hearing aids. If we haven’t answered your question here, please contact us.

    Lyric Hearing Aids – What are they?

    Often called invisible hearing aids, the new Lyric hearing aids are the first completely in ear, extended life hearing aid which offer a discreet, reliable hearing solution. Lyric hearing aids are designed to be worn for up to four months without needing to be removed, so you can consider the regular replacement of expensive batteries a thing of the past.

    100% invisible hearing aids

    Placed completely in the ear canal by a Lyric trained hearing professional, the Lyric hearing aid is totally invisible. Only the patient will know why he/she is hearing better.

    Effortless hearing 24/7

    Lyric hearing aids can be worn during daily activities such as showering, sleeping or exercising. There are no batteries to charge, no daily maintenance and no daily insertion or removal.

    Natural sound quality

    Lyric hearing aids delivery exceptional sound quality, using the outer ear to direct sound into the ear canal, without the need for multiple channels or settings.

    lyric-hearing-aids-are-invisibleLyric hearing aids – How do they work?

    Your Lyric trained hearing professional will place the Lyric hearing aids in your ear canal during a routine office visit. No surgery or anaesthesia is required. Lyrics are programmed for each patient’s specific hearing needs and patients can adjust the volume of the device as needed.

    Who should wear Lyric hearing aids?

    Lyric hearings are designed for people with mild to moderately-severe hearing loss. Our Lyric trained audiologists will assess your hearing loss, ear size and shape, medical conditions and lifestyle, to determine if the Lyric hearing aid is the right choice for you. About half the people with hearing loss may be Lyric candidates.

    How much do Lyric hearing aids cost?

    Lyric is sold on an annual subscription basis, meaning that you will purchase one year of Lyric hearing at a time. There is no need for repairs or battery replacement. You are guaranteed to have the most advanced Lyric technology currently available, as you will be receiving new Lyric devices throughout the year.

    How long do Lyric hearing aids last?

    Lyric hearing aids can be worn for months at a time. However, individual replacement needs will vary as device battery life is subject to individual ear conditions.

    What do Lyric hearing aids feel like?

    The exterior is made of a soft material specifically designed to contour to the ear canal. This soft exterior makes Lyric comfortable to wear. After an initial adjustment period (anywhere between 7 and 14 days), most patients no longer feel their Lyric hearing aids in their ears.

    Do Lyric hearing aids require any surgery?

    Lyric hearing aids are not surgically implanted, they are placed and programmed in the office by our Lyric trained audiologists. No anaesthesia is required. The sizing and fitting process for Lyrics takes about one hour.

    Can I take my Lyric hearing aid out myself?

    Yes, Lyrics can be self-removed if necessary. You will be provided with a removal tool called the SoundLync.

    Are Lyric hearing aids safe?

    Lyric has been extensively studied in hundreds of clinical research patients since 2001. In 13 years of clinical monitoring there have been no reports received by the company of serious complications. Transient ear canal skin irritation generally resolves within 3-14 days and patients are able to continue wearing their Lyrics. If you experience any pain at all, or any discomfort for more than 7 days, see your healthcare provider. Lyric hearing aids were commercially launched in 2007 and have been safely worn by over 25,000 patients since then.

    You can wear headphones with Lyric hearing aidsCan I use headsets or earbuds with my Lyric hearing aids?

    External headphones and external hearing protection can be used. Do not use inserted headsets, earbuds or earplugs, because they may dislodge the device.

    Can I use my mobile phone or home phone while wearing my Lyric hearing aids?

    Yes, one of the benefits of Lyric’s placement is that it can be worn while talking on your mobile or home phone. In fact, Lyric hearing aids can be worn during your daily activities, such as sleeping, showering, exercising and using headphones.

    Will my Lyric hearing aids set off a metal detector?

    No, Lyric’s metal components are too small to set off metal detectors.

    Will an MRI, X-ray or CT scan damage my Lyric hearing aids or place my ears at risk?

    Your Lyric hearing aids must be removed before you have an MRI. Unlike an MRI, an X-ray or CT scan will not damage or dislodge the device because a magnet is not used. However you should inform the medical staff about the Lyric device. If an X-ray or CT scan of your ear or head is needed, the device may need to be removed. Let your doctor know that you are wearing Lyric hearing aids if you are having surgery or a medical procedure of any kind.

    You can shower with Lyric hearing aidsCan I swim while wearing my Lyric hearing aids?

    Swimming and diving underwater are not recommended. If you wish to swim, talk to us about having a pair of custom moulds made, to wear while you swim. Lyric is however water resistant and so you can shower while wearing your Lyric hearing aids.

    Can I fly on a plane with my Lyric hearing aids?

    Yes, it is safe to fly while wearing your Lyrics.

    How can I stay updated on Lyric news?

    Please join our newsletter for news, tips, promotions and updates.  Please contact us if you would like to book a hearing test and talk to us about Lyric hearing aids.

    To find out more about the Lyric, please read our Lyric hearing aids section on this website.

  • Hearing aids Slough

    Why choose digital hearing aids in Slough?

    Our hearing is an invaluable asset, an integral facet of the human senses, one that forms a gateway to the wondrous and incomparable world of music, that allows us to communicate and that keeps us aware of our surroundings. Looking after your hearing has never been more important, with the modern world seemingly becoming louder by the day, damage can seep in without ever even knowing. Digital hearing aids are an excellent way to maintain the strength of your hearing, and with us here at Help in Hearing, we assure you your experience will be professional, specialised and personally tailored to you.

    Latest digital hearing aid technology

    With the latest in digital hearing aid technology, here at Help in Hearing we deliver you only the most sophisticated digital hearing aids around. With our detailed tests that define exactly what you require from a hearing aid, and deliver a personally fitted and tuned aid that will strengthen your hearing and bring a new sense of awareness to your day to day life.

    Invisible hearing aids

    With modern designs, hearing aids are now small and comfortable, and barely noticeable, in fact now we are able to offer invisible hearing aids whilst still delivering an amazing level of sound quality. Whether you suffer from mild, moderate or severe hearing loss, or a specialised issue such as tinnitus, these digital hearing aids can rejuvenate and revitalise your hearing.

    We pride ourselves on delivering a comprehensive and convenient service that provides the information you need quickly. Not only that, but we ensure all our equipment utilises the latest technology, which means your test results will be incomparably accurate, and from there we can impart our expert, independent advice on hearing aid solutions that suit your lifestyle requirements.

    Hearing tests in Slough

    We create a warm and friendly atmosphere which means your hearing test and hearing aid fitting can be completed without stress. A far cry from the mass produced devices that many other hearing specialists sell, our digital hearing aids provide a volume that’s right and comfortable for you, something you’re not likely to get anywhere else.

    With a dedication to making sure your hearing stays strong, and to helping you toward a clearer, crisper tomorrow, with a professional service tailored to you, that never compromises on quality, call Help in Hearing today, and ask about digital hearing aids.

  • Hearing aids in Maidenhead

    Affordable Hearing Aids in Maidenhead

    If you struggle with your hearing, then daily life can become more and more difficult as mundane tasks such as going to the shops or going out for a meal can be very stressful. Thousands of us have trouble with our hearing but that doesn’t have to be the case; here at Help in Hearing we specialise in providing hearing tests and hearing aids in Maidenhead. Our extensive knowledge and experience means that we are able to accurately assess your needs and offer you a bespoke solution that meets your exact requirements. A quality hearing aid that is specifically suited to your needs can give you more confidence and help you get back to enjoying social situations.

    Professional & Friendly Audiologists

    Here at Help in Hearing, our professional and friendly audiologists will carry out your hearing test to the highest standards to ensure that we truly understand your difficulties and your consequent needs. We understand that you’re bound to have worries or questions and we’re always more than happy to talk you through the process and listen to and address your concerns or questions with valuable and honest answers. We’re happy to offer this advice and consequently, we’ll never put pressure on you and there’s no obligation to buy.

    Free Aftercare

    When you come to us at Help in Hearing, we don’t simply carry out your hearing test and provide a hearing aid, we also offer a continuous and complete aftercare service that is entirely free of charge. You can rest assured that your needs are our top priority.

    Hearing aids in Maidenhead – where to find out more

    If you’re worried about your or a loved one’s hearing, then don’t hesitate to book an appointment with us for a hearing test; we can give you valuable, honest advice based on our wealth of experience. Browse through our website for more information or you can contact us today to book an appointment or with any questions that you may have.