• Tinnitus Support Group

    Tinnitus Support Group for Marlow & Farnham Common – Launch Event

    Tinnitus Support Group Launch Event – Wednesday 10th January, 2018
    Venue – Help in Hearing, Marlow Hearing Clinic, Glade Road, Marlow
    Time – 6:30pm – 8:30pm

    Guest Speakers:

    David Stockdale, Chief Executive, British Tinnitus Association

    Jono Heale, Director, Advanced Communication Solutions

    It is estimated that Tinnitus effects 250 million people worldwide, with over 6 million estimated to suffer in the UK. If you are suffering from tinnitus you are not alone. All too often people are told there is nothing one can do about the condition but this is not the case. At Help in Hearing we offer full tinnitus assessments and a structured tinnitus counselling programme. Says audiologist Selma Becker: “We use various techniques and devices to help sufferers manage and live with tinnitus including sound therapy and masking or aids which not only enhance hearing but offer sound relaxation.”

    Help in Hearing’s Practice Manager, Gilly Wright, is setting up a new support group for local people with tinnitus in Marlow and Farnham Common. A launch event featuring a talk by BTA Chief Executive David Stockdale and guest speaker Jono Heale will take place 6.30pm-8.30pm on Wednesday 10 January at Help In Hearing’s Marlow practice in Glade Road. Depending on demand, the meeting venue will alternate monthly between Marlow and Farnham Common.

    Gilly Wright says: “I am passionate about helping people with tinnitus and hearing problems. I am a tinnitus sufferer with Menieres Disease. Support groups can play such a fantastic role as you can feel so isolated. Sometimes friends and families aren’t able to understand how bad it can be. The plan is to initially hold evening meetings but I would be happy to consider Saturday mornings as an alternative if the interest is there.”

    Tinnitus can be a ringing, buzzing, hissing or roaring sound, and may be temporary or permanent. This noise in your ears or inside your head is unique to you. An estimated 80% of people who suffer from tinnitus also experience some degree of hearing loss, though they may be unaware of it. Tinnitus is a symptom that can be caused by many things, and can even begin for no apparent reason. But it can have a major impact, bringing stress, anxiety, anger and sleep loss. The first step towards taking control of your tinnitus is to consult a professional, so that together, you can find the treatment plan that will work for you.

    About our guest speakers:

    David Stockdale, BTA

    David Stockdale

    David was appointed Chief Executive of the British Tinnitus Association (BTA) in February 2010. He is responsible for the day to day running of the charity, and implements the strategy, as set by the Board of Trustees. He sees supporting the tinnitus community, ensuring a preventative message targets those at risk and increasing research into tinnitus as the BTA’s priorities. David has two young children, who take up most of his free time! David works Monday-Friday.


    Jono HealeJono Heale

    Jono’s background comes from the entertainment industry, working both sides of the curtain for over 25 years. Formally a professional musician he went on to work as a senior manager in further education. He has also worked as a freelance Health and Safety Advisor for festivals and events. Jono has tinnitus and noise (music) induced hearing loss and is passionate about these issues. Jono launched a new campaign called Play Safe Now – Hear Tomorrow on hearing conservation aimed at Music Education. He is a director of ACS and works as an advisor for the British Tinnitus Association and Help Musicians UK.


    Tinnitus Support Group – to book your place

    To book your place on the first Tinnitus Support Group event on 10th January at our Marlow practice, please email us or call us on 0345 222 0579.

    Find out more about tinnitus on our page Tinnitus Explained

    Marlow Tinnitus Support Group Future Events

    Please call Gilly on 0345 222 0579 to book your place

    Wednesday February 7th 6.30pm- 8.30pm

    Help in Hearing, Cedar House, Glade Road, Marlow SL7 1DQ
    Guest Speakers: Selma Becker and Kevin Jeffery, audiologists from Help in Hearing talking about Tinnitus management programmes and suitable hearing aids for Tinnitus sufferers.

    Monday March 19th 6.30pm-8.30pm

    The Garden Room, Liston Hall, Chapel Street. Marlow SL7 1DD
    Guest Speaker: Guest Speaker, Mr Chris Aldren, a consultant ENT surgeon working at Wexham Park Hospital, Slough and the Princess Margaret Hospital, Windsor. He will be giving a talk on Tinnitus and general ear conditions.

    Saturday April 7th: 10.30am – midday

    The Thames Room, Liston Hall, Chapel Street. Marlow SL7 1DD
    Guest speaker: A Tai Chi taster session with Karen Pounds. Karen has over 20 years experience teaching Tai Chi and Qigong and is also a Mindfulness Meditation Facilitator and registered Clinical Hypnotherapist.Tai Chi and Qigong are exercise systems which promote healing and vitality to improve balance, coordination and strength.

  • Join us for mince pies and mulled wine

    Join us for Mince Pies and Mulled Wine

    Join us for mince pies and mulled wine at both our practices:

    Call in any time from 2.30pm – 6.30pm

    Tuesday 5th December at Farnham Common

    Thursday 7th December at Marlow

    Plus: Enter a free draw to win a luxury festive hamper, supplied by GN Resound


    • Enhance your hearing for Christmas
    • Book in for a complimentary hearing check
    • Have your hearing aid serviced ready for Christmas
    • Take up the offer of a free hearing aid trial


    RSVP: Email us or Call us on 0345 2220579

  • Join us at our information days on 13th & 14th June

    We are holding two special hearing aid information days that will particularly appeal to the “cosmetically conscious,” demonstrating the uniqueness of the Lyric hearing aid and showcasing the Virto V hearing aid, the smallest and most powerful custom-made hearing aid from leading Swiss manufacturer, Phonak.

    We will have experts from Phonak on hand on the two days to answer all your questions relevant to these remarkable new products.

    They say “seeing is believing,” but so is hearing!

    If you want to know more and find out what cosmetic hearing solutions are suitable for you, reserve your space at one of the open day events by calling our secretary Marguerite, who will be pleased to book a convenient time slot for you.

    To book:  0845 222 0579

    Special Offers


  • Widex Unique Open Days

    We invite you to a Unique Experience at our Widex Unique Open Days

    Wednesday 27th January – Farnham Common

    Thursday 28th January – Marlow

    We are very pleased to be able to keep you informed of the latest technology available. Unique is the latest hearing technology, recently launched by Widex and we have been receiving excellent reviews to date.

    If you are interested in finding out more about what’s new, and what the benefits are, please book a place at either of our two open days to find out more.

    Whether you are an existing user of hearing devices, or have not yet taken the opportunity to try them, our events will be an ideal opportunity to be informed and to consider options available to you.

    On hand to support on the day will be a Unique product expert from Widex, Stuart Bowen. Stuart will be happy to explain more of the product features and what benefits they can actually bring to wearers, as well as a chance to demonstrate the product so you can experience the benefits yourself.

    Get Connected

    We will also be demonstrating the latest wireless listening devices available from Widex that allow you to transmit your mobile phone conversations and music directly into your hearing aids from your smartphone.

    We want to emphasise that this is an information day, with no obligation to purchase hearing aids on the day. The day will be relaxed and informal with refreshments. We also encourage you to bring along a friend or family member.

    We look forward to welcoming you to our practice. Book your place by calling 01753 642687 for Farnham Common or 01628 482101 for Marlow.

    Please contact us on the above numbers or by email if you have any questions about the Widex Unique open day or any other hearing related topic.

    We look forward to welcoming you at the events.

  • 10-Year Anniversary BBQ

    Thank you so much to everyone who came to our 10-year anniversary barbeque last Saturday. The food, provided by Goose and Berry Catering of Marlow, was fantastic and our tables looked very pretty with flowers and jars from Lily’s Flowers of Lightwater. Thankfully the sun shone down on us! Everyone seemed to have a really lovely time and it was fantastic to see so many of our clients all together, to help us celebrate.

    We took lots of photographs of the event, some of them are here, as well as some lovely thank you letters we’ve received from some of you who were there.

    Our lovely BBQ chef!

    The food was delicious!

    The lucky 100 golden ticket guests

    Left to Right: Rick Fenn, Selma Becker, Jess Conrad


    We’ve received some lovely emails and letters of thanks since the event, here are just a selection of them:

    Dear Selma

    I just wanted to send you a quick thank you for inviting Mum and me to you celebratory BBQ. It was lovely to be able to share the day with you and to meet some of your other patients. It’s a real credit to you that so many people wanted to be there to help you celebrate a wonderful day and fantastic achievement. And what fantastic weather you organised too !

    Thank you as well for the pen – what a lovely touch.

    I have recommended quite a few people to you recently and I do hope they get in touch – you deserve your success

    Much love

    My Dear Selma,

    What a lovely celebration day!  It was a great BBQ. and enjoyed by us all. The contracted staff were great and the ‘Help in Hearing’ people all most kind and receptive.

    Thank you so much for inviting Jan and myself.

    I look forward to seeing you again,

    Tony and Jan (Offord)

    Dear Selma and Jeremy

    Thank you both so much for inviting us to your BBQ yesterday. It was splendid and we enjoyed ourselves immensely. Everyone was experiencing conversations about your amazing hearing aids and you must have been proud of the amount of people you have helped.

    May the next 10 years go from strength to strength!!

    Kindest regards, Sheila and Ralph Baker.

  • Join us at our OPEN DAYS! We’re celebrating 10 years providing the best audiology and the latest, leading hearing products.

    Come along on:

    – 3rd June in Farnham Common, and

    – 4th June in Marlow

    Both days run from 10am – 5pm.

    As part of celebrating 10 years in business, we would like to invite you along to share this milestone with us at one of our OPEN DAYS on 3rd June in Farnham Common or on 4th June in Marlow from 10am – 5pm.

    Spaces at the open day are limited so please let us know you are coming by calling on 0845 222 0579 or emailing us.

    Both Selma Becker and Kevin Jeffery will be at the Open Days to celebrate the 10 years that all of us at Help in Hearing have been enabling people to live full lives with clarity of hearing.

    In addition we’re introducing and demonstrating BrainHearing™ technology from Oticon, leading hearing aid providers. With BrainHearing™ you ‘give your brain exactly what it needs to hear.’

    Come along for a free no obligation demo of the very latest and smartest hearing care devices.

    Read full details in our Open Day flyer:

    Don’t miss out ‘Give your brain exactly what it needs to hear’ with BrainHearingTM technology!

    Let us know you are coming:
    Call 0845 222 0579 or email us.

  • Lyric hearing aids

    Lyric Tinnitus Open Day – Friday 24th April

    We are holding a special tinnitus open day on Friday, April 24th at our Farnham Common practice.

    We will be showcasing all the latest hearing technology and offering FREE 30 day trials with Lyric (normally £150) to allow you to really hear for yourself! This offer is reserved for the first 50 readers only. We will also demonstrate how Lyric can help with Tinnitus and benefit you in your daily life.

    Book your place today on: 01753 642687

  • Cochlear Implant Information Evening in Huntingdon, Cambs.

    • Do you struggle to follow conversations without lip reading?
    • Do you need to use subtitles on the TV?
    • Have you or your child been referred to the hospital and are considering cochlear implantation?

    Come along to the Advanced Bionics Information Evening in Huntingdon, Cambridgeshire and find out more about cochlear implantation assessment, surgery, technology and rehabilitation from cochlear implant experts and recipients.

    Date:  Tuesday 28th April

    Time:  7:00pm – 8:30pm

    Location:  Huntingdon, Cambridgeshire – exact venue to be confirmed shortly.

    Tel: 01223 847888


  • Marlow hearing clinic open day

    Marlow Hearing Open Day December 4th 9am – 5pm

    Count down to better hearing this Christmas at our Marlow Open Day.

    Come along to our Marlow Hearing Open Day December 4th 9am – 5pm

    Our Audiologists Kevin Jeffery and Selma Becker from Help in Hearing are delighted to welcome Oticon’s representative who will be demonstrating the invisible wireless technology.

    Discover how this remarkable new hearing instrument performs for you. Come and bring a loved one to receive all these benefits:

    • Special risk-free Alta designRITE and Alta IIC trial.
    • Complimentary Hearing Screening and Consultation.
    • Same-day fittings.
    • FREE demonstration of Alta designRITE and Alta IIC.
    • £100 off the purchase of a pair of Alta designRITE and Alta IIC.
    • Special terms and conditions apply. Please contact us for details.

    Don’t miss out this Christmas: be part of the conversation!

    Let us know you are coming:
    Call 0845 222 0579 or email:


  • Jacqui Hames talks about her hearing loss

    Hearing about new products, listening to experiences

    Hearing Clinic Open Day at Farnham Common

    We had a very successful hearing clinic open day at our Farnham Common clinic at the end of last week. We were delighted that one of our clients, Jacqui Hames, of Crimewatch and Sky TV, agreed to come along and talk to our clients about her experience of hearing loss and how she overcame it with Phonak hearing aids from Help in Hearing.

    Watch a short video (54 seconds) of Jacqui Hames talking about her experience of hearing loss:



    Hearing clinic open day at Farnham Common  Hearing clinic open day at Farnham Common

    We were also lucky to have Stuart Neilson, managing director, and Tania Rodrigues, Lyric business manager at Phonak UK, who talked about the latest Lyric hearing aids, the Lyric3, a completely invisible hearing aid which can be worn 24/7 for months at a time. The Lyric3 has been dubbed “the contact lens of the ear.”

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    At the open day, which was attended by about 20 people, several existing and new clients had hearing examinations and consultations and talked about their hearing loss experiences.

    We were also very pleased that Phonak International has chosen us to be the only provider in the area of the new Lyric3 hearing aids. Just 30 hearing specialists have been chosen in the UK as having the correctly trained hearing professionals with the expertise and ability to provide advice, determine hearing aid requirements and to provide a full aftercare service.

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    As well as that, we are one of only 12 elite hearing consultants in the UK to be awarded “Hearing Consultant Approved Site Accreditation.” This follows a two-month audit process, carried out by Consultant Approved Site (CAS) Auditor, Robert Rendell, Clinical Scientist.  The accreditation sets a standard for customer care and audiology expertise to ensure that customers understand the level of care they will be receiving.