We have a genuine desire to change people’s lives. Our friendly but highly professional approach has earned us life-long client relationships built on trust, dedication and continuity of care. We truly believe hearing health is as important as your eyes, dental and general health. Our commitment and passion is to help you to maintain your hearing health and enjoy life to the full.

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With 15 years’ experience in private practice, Gilly has previously worked in Pain Management and Optics, having originally started out her career in PR and trade journalism. She has a qualification in medical terminology and has a wealth of experience in all aspects of running a small business.

Married with three grown up children and a husband who loves to cook, Gilly is passionate about helping people with hearing difficulties as she herself wears hearing aids and has battled over the years with Menieres and Tinnitus.

Natalya Knight is the newest member to our team, working as an Apprentice Administrator. Having left school at 16 with some fantastic GSCE results, Natalya decided to join the Apprenticeship scheme to advance her career in business administration.

She has a bubbly personality, has two cats called Toffee and Tim, and when asked about her main hobbies, she said that “socialising” has always been top of her list but with all the Covid restrictions, she has recently taken up weighted hula hooping instead. That sounds interesting! She also keeps very fit by walking to work every day, always arriving with a smile on her face no matter what the weather!