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What our patients say about us

Your hearing is as important to us as it is to you - for us it's personal

Read what our patients say about how we work and care for them and how we can help you.

Our Facebook Reviews

    5 star review  Help in Hearing are a positive, compassionate and intelligent company sincere in their desire to help. I have been a client for 4 years, after previously being with other hearing aid providers for approximately 12 years. Kevin is my Audiologist in Marlow. Kevin creates a quiet and supportive environment which has enabled me to ask (many) questions and get used to a new way of hearing. He has been patient and respectful of the time it has taken me to adjust. Due to Kevin's ... support, I have obtained a new level of confidence with my hearing which has enabled me to return to teaching. I am also about to begin studying for an MSc in Applied Positive Psychology; I did not believe I would be able to proceed with this 4 years ago. I totally trust Kevin's advice. I thoroughly recommend him and I feel very lucky to have discovered Help in Hearing.

    thumb Debbie Perry

    5 star review  I went there for microsuction and I had Kevin who did this for me. He explained everything to me and all the way through he kept asking if I was ok. Couldn’t thank him enough as I could hear again. Such a friendly clinic and the staff there are lovely. Will definitely go back there again to see Kevin if needed. I would recommend this clinic to anyone!

    thumb Jayne Hopkins

    5 star review  The team at Help in Hearing are not just experienced professionals but really care about finding the right solution for your hearing problem. My partner and I were recommended to visit them by a friend several years ago and the service provided over the years has been exceptional. This is a practice that cares and takes great satisfaction in helping their clients. When you have a busy life, you want efficient service and they definitely provide that. I also very much like the fact they support the Alzheimer's Society. Thank you Kevin (and all the team).

    thumb Maria D'Addario

    5 star review  Exceptional service! Couldnt be more helpful, understanding & kind. They, especially Selma, really DO care about their clients. You will have to travel very far & very wide to find an equal, then you find yourself back here!

    thumb Jon Waterman

    5 star review  Really excellent service from a friendly team. I look forward to each visit ! Absolutely no doubt that they do provide Help in Hearing.

    thumb Michael Wilkes

    5 star review  I can not thank Help In Hearing enough. I went to see Selma with what turned out to be SSHL ( Sudden Sensory Hearing Loss). Not only was she professional, polite, friendly and very efficient, I have no doubt that her swift actions in getting me referred to a consultant specialist so fast (within the hour) was a the main reason my SSHL was spotted and treated so fast, resulting in my full recovery! Thank you so much! Top Tip - if YOU experience any sudden hearing loss - visit Selma at Help in Hearing AS SOON AS POSSIBLE!

    thumb Ian Freeman

    5 star review  Very professional, very friendly. Not pushy, just constructive. Keep you informed about the latest developments. And (most important) give excellent support after fitting.

    thumb Peter Jackling

    5 star review  It is a great help to me because I have auditory processing disorder and when I cannot hear the spoken word properly the help I was given lets me understand what has been said.

    thumb Tom Gregory

    5 star review  Brilliant! Selma and her team are always so helpful, conscientious, friendly and willing to fit in appointments when needed. But best of all is Selma's professionalism and skill in recommending the right device to suit the individual. Over time I had tried several practitioners and aids without success until Selma revolutionised my world - I can now hear, participate and enjoy all the things hearing people take for granted! I whole-heartedly recommend - and thank you Selma and your team!

    thumb Gilly Perrett

    5 star review  What a fabulous practice this is ... they are all friendly, helpful, conscientious and from my experiences over the last couple of years, seem totally dedicated to do whatever it takes to make their customers happy. And Selma managed to fit me with perfect in-ear hearing aids when no-one else could manage it (I apparently have very narrow "canals"!) I can't recommend this practice highly enough.

    thumb Oriana Howes

    5 star review  

    thumb Jonathan Tate

    5 star review  Highly Recommended - thank you Best Regards mk

    thumb Mariusz Krol

    5 star review  

    thumb Ayan Bin Mujahid

    5 star review  

    thumb Morena Dolcino

    5 star review  

    thumb Carol Ewen

    5 star review  

    thumb Becca Parker

    5 star review  

    thumb Dorli Pfeiler

    5 star review  

    thumb Carol-Ann McGuinness

Our Google Reviews

Click the Google logo to leave a review on:

  • Help In Hearing Ltd
    Reviewed from Google

    5 out of 5 stars

    Matthew Knight
    Matthew Knight

    5 out of 5 stars

    posted 1 week ago

    Excellent service. I went to see Wendy due to problems ear problems. She offered a kind, professional and efficient service and as Consultant Physician myself I would have no problems recommending friends or my own patients to her.

    Keep up the good work!

    Fontain Motors LTD
    Fontain Motors LTD

    5 out of 5 stars

    posted 1 month ago

    Fabulous, professional and friendly service throughout. Wendy explained everything clearly and put my mind completely at rest. I went in for ear wax removal and the transformation of hearing was incredible. They use bang up to date equipment making the process painless and speedy. I highly recommend.

    Tina Hall
    Tina Hall

    5 out of 5 stars

    posted 8 months ago

    I have had experience of both NHS hearing aids and of private hearing aids for a number of years now. My initial provider of private hearing aids gave good service until their audiologist left and they then had a high turnover of new staff which caused me to look elsewhere.

    I did as much research as possible and decided to try Help in Hearing in Marlow and Kevin Jeffery has been my audiologist now for the last 3 to 4 years.

    Kevin is highly experienced and knowledgeable across a whole range of hearing providers and types of hearing aids. So there is no worry about being sold one particular manufacturer’s product. He is dedicated to advising on the manufacturer, range and type of device that is most suited to you as an individual. Of course our needs are all individual. In fact, he never attempts to sell you a new device just because something new has become available. If you enquire about a new product, he will give you a realistic assessment as to its relevance to your needs.

    Kevin has all the modern equipment for conducting hearing tests, for checking that your hearing aids are working properly, cor cleaning them, for making adjustments and for making any necessary repairs. He is always responsive when you need to see him.

    Kevin is very experienced, totally reliable and trustworthy and what is more he’s very easy to get on with! I highly recommend all of my contacts at Help in Hearing. You will be in safe hands.