What our patients say about us

Your hearing is as important to us as it is to you - for us it's personal

Read what our patients say about how we work and care for them and how we can help you.

Grohawk is an independent customer satisfaction organisation that collects reviews directly from Help in Hearing clients about our customer service, aftercare support and personal hearing plans. We're proud to consistently rate as 10/10 - for us it's personal and your satisfaction is important to us to maintain. Read the customer satisfaction and Grohawk ratings we have received.

Attentive and knowledgeable

The aids are proving more than I could have hoped for!

Kevin is always helpful about general ear health

A great effort was made to solve the problem

Selma is very thoughtful and welcoming

No high pressure sales techniques

Customer service is excellent

He always gives an excellent professional service

Very thorough & empathetic

Friendly & helpful service

Time Never an Issue

Very safe

The clinic felt very safe and clean

Very Good

As usual Kevin was very friendly

Very professional audiologist

Very good, friendly service

Personal attention with good back-up

I was most impressed by the way I was treated

I particularly wanted to avoid a large chain provider

Very professional, helpful & friendly

I am chuffed to bits with my hearing aids


Very professional approach

Excellent aftercare service

Goes beyond the call of duty

Always first class service

So helpful and understanding

Helpful, friendly, efficient

No jargon - no unnecessary selling

Excellent service

Finding the very best to improve my hearing

Excellent personal service

Very nice and professional

Happy to listen to any problems

Attention to detail & customer care

An excellent service

Ear wax microsuction procedure was quick, painless & efficient

I still keep coming back!

They work hard to get things right

I have had first class treatment

I thoroughly recommend Help in Hearing

Excellent professional advice

Very satisfied with the service

Every visit is always a pleasure

Really welcoming and friendly service

Efficient, thoughtful & totally professional

Really friendly consultants who actually KNOW what they're talking about.

Very informative

Personal and friendly service without being rushed

Very efficient

Selma a delight!

Selma is a special lady. The team are lovely as well.

Friendly, efficient and knowledgeable staff

Outstanding level of personal service and support

Staff very friendly

Very helpful and professional service

Fantastic service

I always receive excellent service

Very good

Very good

Excellent service

It is always a pleasure to visit & know that I will receive the very best

Excellent treatment/welcome

I can’t recommend Help in Hearing strongly enough