Until a vaccine has been introduced, Help in Hearing Ltd is showing commitment to recognising that both our staff and our clients are still at risk of catching Covid-19, even after the lockdown has been eased.
To clearly identify our post lockdown processes, we have looked at risk assessment and considered our policy accordingly, based on the reliable science that is available, plus information issued by the government and affiliated audiological bodies.
This does mean that we will need to make some changes to our working practices.
Our existing clients will know that our aim is to offer a warm and welcoming environment. We always hope that our consultations, whilst primarily are to address our clients’ hearing needs in a professional manner, are also friendly and enjoyable. It is with regret that we make these changes, but we hope that you understand that your safety is our utmost concern. Therefore, while ensuring that we fully meet all your health needs, we will aim to keep consultation time as short as possible.
We want to assure you that we still take your care personally and if you have any concerns about these changes, please do call us.