• Join us at our OPEN DAYS! We’re celebrating 10 years providing the best audiology and the latest, leading hearing products.

    Come along on:

    – 3rd June in Farnham Common, and

    – 4th June in Marlow

    Both days run from 10am – 5pm.

    As part of celebrating 10 years in business, we would like to invite you along to share this milestone with us at one of our OPEN DAYS on 3rd June in Farnham Common or on 4th June in Marlow from 10am – 5pm.

    Spaces at the open day are limited so please let us know you are coming by calling on 0845 222 0579 or emailing us.

    Both Selma Becker and Kevin Jeffery will be at the Open Days to celebrate the 10 years that all of us at Help in Hearing have been enabling people to live full lives with clarity of hearing.

    In addition we’re introducing and demonstrating BrainHearing™ technology from Oticon, leading hearing aid providers. With BrainHearing™ you ‘give your brain exactly what it needs to hear.’

    Come along for a free no obligation demo of the very latest and smartest hearing care devices.

    Read full details in our Open Day flyer:

    Don’t miss out ‘Give your brain exactly what it needs to hear’ with BrainHearingTM technology!

    Let us know you are coming:
    Call 0845 222 0579 or email us.

  • Lyric hearing aids

    Lyric Tinnitus Open Day – Friday 24th April

    We are holding a special tinnitus open day on Friday, April 24th at our Farnham Common practice.

    We will be showcasing all the latest hearing technology and offering FREE 30 day trials with Lyric (normally £150) to allow you to really hear for yourself! This offer is reserved for the first 50 readers only. We will also demonstrate how Lyric can help with Tinnitus and benefit you in your daily life.

    Book your place today on: 01753 642687

  • Marlow hearing clinic open day

    Professional Hearing Tests in Marlow

    As people get older, their hearing can often deteriorate and they may notice they can’t hear as well as they used to. Help in Hearing know the importance of regular hearing tests in Marlow. To ensure you have the correct hearing aid if you need one and prevent you from struggling to hear in your day to day life, we at Help in Hearing Marlow can help.

    Marlow Hearing Clinic

    Our hearing tests are of the highest standard and we only use the latest hearing aid and hearing test technology from all major manufacturers. We are always on hand to give you unbiased advice on your hearing and lifestyle needs.

    Signs You Needs a Hearing Test

    If you are over the age of 45 it is generally recommended that you have an annual hearing test:

    • If family and friends constantly complain you have the TV or radio on too loud
    • If you don’t hear the doorbell
    • If you struggle to hear when you are having a conversation with someone on the phone
    • If you ears hurt for no apparent reason you should get it checked. It may just be an ear infection or the problem could be linked to your hearing
    • It is an idea to get regular hearing tests if you’ve had hearing problems in the past like partial deafness or frequent ear infections
    • If you already wear a hearing aid you need to have regular hearing tests to check your hearing hasn’t got worse

    If any of these problems apply to you then come to Help in Hearing’s Marlow hearing clinic for a simple hearing test. You will always be seen by a fully qualified and experienced audiologist when you visit us for a hearing test or consultation.

    Hearing tests in Marlow – how to book

    Book a hearing test at our Marlow hearing clinic by calling us on 0845 222 0579 or fill in the contact form on our website and we will get in touch with you as soon as possible.

  • Cochlear Implant Information Evening in Huntingdon, Cambs.

    • Do you struggle to follow conversations without lip reading?
    • Do you need to use subtitles on the TV?
    • Have you or your child been referred to the hospital and are considering cochlear implantation?

    Come along to the Advanced Bionics Information Evening in Huntingdon, Cambridgeshire and find out more about cochlear implantation assessment, surgery, technology and rehabilitation from cochlear implant experts and recipients.

    Date:  Tuesday 28th April

    Time:  7:00pm – 8:30pm

    Location:  Huntingdon, Cambridgeshire – exact venue to be confirmed shortly.

    Tel: 01223 847888


  • Ear wax microsuction

    We now offer ear wax microsuction

    Ear wax microsuction is a procedure which uses gentle suction to remove excessive or troublesome ear wax. It is performed with the aid of a surgical microscope and a calibrated suction device, without the introduction of any materials or liquids. Ear wax microsuction is one of the safest, most effective, quickest and most comfortable methods of removing ear wax.

    Find out more about our ear wax microsuction service, where we describe what the process is and how it works. We offer the ear wax microsuction service at both our clinics in Farnham Common and Marlow in Buckinghamshire.

    Ear wax microsuction – where to find out more

    If you have an ear wax problem, please click here to make an appointment. Or you can give us a call on 0845 222 0579, we may even be able to offer you a same day appointment for ear wax microsuction.

  • Marlow hearing clinic open day

    Marlow Hearing Open Day December 4th 9am – 5pm

    Count down to better hearing this Christmas at our Marlow Open Day.

    Come along to our Marlow Hearing Open Day December 4th 9am – 5pm

    Our Audiologists Kevin Jeffery and Selma Becker from Help in Hearing are delighted to welcome Oticon’s representative who will be demonstrating the invisible wireless technology.

    Discover how this remarkable new hearing instrument performs for you. Come and bring a loved one to receive all these benefits:

    • Special risk-free Alta designRITE and Alta IIC trial.
    • Complimentary Hearing Screening and Consultation.
    • Same-day fittings.
    • FREE demonstration of Alta designRITE and Alta IIC.
    • £100 off the purchase of a pair of Alta designRITE and Alta IIC.
    • Special terms and conditions apply. Please contact us for details.

    Don’t miss out this Christmas: be part of the conversation!

    Let us know you are coming:
    Call 0845 222 0579 or email:


  • Lyric hearing aids

    Lyric Hearing Aids – we answer your questions

    Here are some of the most common questions we are asked by our patients about the Lyric hearing aids. If we haven’t answered your question here, please contact us.

    Lyric Hearing Aids – What are they?

    Often called invisible hearing aids, the new Lyric hearing aids are the first completely in ear, extended life hearing aid which offer a discreet, reliable hearing solution. Lyric hearing aids are designed to be worn for up to four months without needing to be removed, so you can consider the regular replacement of expensive batteries a thing of the past.

    100% invisible hearing aids

    Placed completely in the ear canal by a Lyric trained hearing professional, the Lyric hearing aid is totally invisible. Only the patient will know why he/she is hearing better.

    Effortless hearing 24/7

    Lyric hearing aids can be worn during daily activities such as showering, sleeping or exercising. There are no batteries to charge, no daily maintenance and no daily insertion or removal.

    Natural sound quality

    Lyric hearing aids delivery exceptional sound quality, using the outer ear to direct sound into the ear canal, without the need for multiple channels or settings.

    lyric-hearing-aids-are-invisibleLyric hearing aids – How do they work?

    Your Lyric trained hearing professional will place the Lyric hearing aids in your ear canal during a routine office visit. No surgery or anaesthesia is required. Lyrics are programmed for each patient’s specific hearing needs and patients can adjust the volume of the device as needed.

    Who should wear Lyric hearing aids?

    Lyric hearings are designed for people with mild to moderately-severe hearing loss. Our Lyric trained audiologists will assess your hearing loss, ear size and shape, medical conditions and lifestyle, to determine if the Lyric hearing aid is the right choice for you. About half the people with hearing loss may be Lyric candidates.

    How much do Lyric hearing aids cost?

    Lyric is sold on an annual subscription basis, meaning that you will purchase one year of Lyric hearing at a time. There is no need for repairs or battery replacement. You are guaranteed to have the most advanced Lyric technology currently available, as you will be receiving new Lyric devices throughout the year.

    How long do Lyric hearing aids last?

    Lyric hearing aids can be worn for months at a time. However, individual replacement needs will vary as device battery life is subject to individual ear conditions.

    What do Lyric hearing aids feel like?

    The exterior is made of a soft material specifically designed to contour to the ear canal. This soft exterior makes Lyric comfortable to wear. After an initial adjustment period (anywhere between 7 and 14 days), most patients no longer feel their Lyric hearing aids in their ears.

    Do Lyric hearing aids require any surgery?

    Lyric hearing aids are not surgically implanted, they are placed and programmed in the office by our Lyric trained audiologists. No anaesthesia is required. The sizing and fitting process for Lyrics takes about one hour.

    Can I take my Lyric hearing aid out myself?

    Yes, Lyrics can be self-removed if necessary. You will be provided with a removal tool called the SoundLync.

    Are Lyric hearing aids safe?

    Lyric has been extensively studied in hundreds of clinical research patients since 2001. In 13 years of clinical monitoring there have been no reports received by the company of serious complications. Transient ear canal skin irritation generally resolves within 3-14 days and patients are able to continue wearing their Lyrics. If you experience any pain at all, or any discomfort for more than 7 days, see your healthcare provider. Lyric hearing aids were commercially launched in 2007 and have been safely worn by over 25,000 patients since then.

    You can wear headphones with Lyric hearing aidsCan I use headsets or earbuds with my Lyric hearing aids?

    External headphones and external hearing protection can be used. Do not use inserted headsets, earbuds or earplugs, because they may dislodge the device.

    Can I use my mobile phone or home phone while wearing my Lyric hearing aids?

    Yes, one of the benefits of Lyric’s placement is that it can be worn while talking on your mobile or home phone. In fact, Lyric hearing aids can be worn during your daily activities, such as sleeping, showering, exercising and using headphones.

    Will my Lyric hearing aids set off a metal detector?

    No, Lyric’s metal components are too small to set off metal detectors.

    Will an MRI, X-ray or CT scan damage my Lyric hearing aids or place my ears at risk?

    Your Lyric hearing aids must be removed before you have an MRI. Unlike an MRI, an X-ray or CT scan will not damage or dislodge the device because a magnet is not used. However you should inform the medical staff about the Lyric device. If an X-ray or CT scan of your ear or head is needed, the device may need to be removed. Let your doctor know that you are wearing Lyric hearing aids if you are having surgery or a medical procedure of any kind.

    You can shower with Lyric hearing aidsCan I swim while wearing my Lyric hearing aids?

    Swimming and diving underwater are not recommended. If you wish to swim, talk to us about having a pair of custom moulds made, to wear while you swim. Lyric is however water resistant and so you can shower while wearing your Lyric hearing aids.

    Can I fly on a plane with my Lyric hearing aids?

    Yes, it is safe to fly while wearing your Lyrics.

    How can I stay updated on Lyric news?

    Please join our newsletter for news, tips, promotions and updates.  Please contact us if you would like to book a hearing test and talk to us about Lyric hearing aids.

    To find out more about the Lyric, please read our Lyric hearing aids section on this website.

  • Jacqui Hames talks about her hearing loss

    Hearing about new products, listening to experiences

    Hearing Clinic Open Day at Farnham Common

    We had a very successful hearing clinic open day at our Farnham Common clinic at the end of last week. We were delighted that one of our clients, Jacqui Hames, of Crimewatch and Sky TV, agreed to come along and talk to our clients about her experience of hearing loss and how she overcame it with Phonak hearing aids from Help in Hearing.

    Watch a short video (54 seconds) of Jacqui Hames talking about her experience of hearing loss:



    Hearing clinic open day at Farnham Common  Hearing clinic open day at Farnham Common

    We were also lucky to have Stuart Neilson, managing director, and Tania Rodrigues, Lyric business manager at Phonak UK, who talked about the latest Lyric hearing aids, the Lyric3, a completely invisible hearing aid which can be worn 24/7 for months at a time. The Lyric3 has been dubbed “the contact lens of the ear.”

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    At the open day, which was attended by about 20 people, several existing and new clients had hearing examinations and consultations and talked about their hearing loss experiences.

    We were also very pleased that Phonak International has chosen us to be the only provider in the area of the new Lyric3 hearing aids. Just 30 hearing specialists have been chosen in the UK as having the correctly trained hearing professionals with the expertise and ability to provide advice, determine hearing aid requirements and to provide a full aftercare service.

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    As well as that, we are one of only 12 elite hearing consultants in the UK to be awarded “Hearing Consultant Approved Site Accreditation.” This follows a two-month audit process, carried out by Consultant Approved Site (CAS) Auditor, Robert Rendell, Clinical Scientist.  The accreditation sets a standard for customer care and audiology expertise to ensure that customers understand the level of care they will be receiving.

  • Jacqui Hames talks about her hearing loss

    Come along to our Hearing open day, October 24th, 11am – 2pm

    Meet Jacqui Hames, TV’s Crime Expert presenter and find out how Jacqui overcame her hearing loss with Phonak hearing aids fitted by Selma Becker at Help in Hearing – at our hearing open day

    When doctors told me my hearing was damaged beyond repair and initially thought it could get even worse, it wasn’t just a shock, it was devastating.”

    Come along to our hearing open day on October 24th, from 11am to 2pm. At the event you will:

    • Hear how Jacqui Hames continued as a successful TV presenter following hearing loss, but only after having a Phonak hearing aid fitted by Selma Becker at Help in Hearing.
    • See the new Phonak Lyric Hearing Aids (Lyric3) – an invisible hearing aid that stays in for months, just like contact lenses!
    • Talk to the MD of Phonak about the incredible technological advances being made in hearing aids.
    • Discuss your own hearing with our specialist audiologists from Help in Hearing.

    Limited places are available so please email or call 0845 222 0579 to let us know you are coming.

  • Help in Hearing well has now been built by the Africa Trust

    We are thrilled to see that through our contributions to The Africa Trust, via Aquaid, our ‘Elephant Pump’ has now been completed. This pump will bring much needed clean, fresh drinking water and improve the quality of life of those who will have access to our well.


    The Africa Trust works to bring sustainable solutions to poverty in Africa. This includes establishing sustainable supplies of clean productive water and decent sanitation. Income generating projects are used to pay school fees, improve clinics and generate the funds needed to run orphanages. Wealth creation is an important objective, with business skills training helping school leavers and villagers to start or expand profitable businesses. Solar projects are used to cut energy costs and create local employment. Funds are circulated to catalyse projects and are then extracted to establish new projects or to invest in expansion.

    Read about the Aquaid work for the Africa Trust here.