• Countdown to Christmas – Keep your hearing and ears in tip top condition

    Look out every day for our Advent Calendar stories – a door will open on a new topic each day – from our favourite carols and recipes to positive Christmas thoughts and useful ideas. 

    We know that Christmas may be different this year, but what is certain is spending time with loved ones (whether in person or virtually) will still be a top priority. Ensure that you don’t miss out on festive conversations by booking a hearing assessment today . 

    From now until mid January we are offering new clients half price hearing tests as a special festive gift.

    Our Christmas Opening times: 

    Closed 1.00pm December 24th Christmas Eve

    Re-open Tuesday 29th & Wednesday 30th December

    (normal working hours)

    Closed 1.00pm Thursday December 31st New Year’s Eve

    Re-open from January 4th 2021

    (normal working hours)

  • Win a Fortnum & Mason Christmas hamper

    Tips for Enjoying Christmas with a hearing loss

    Christmas is fast approaching and most of us have started to think about shopping and festive preparations.

    Although this year will be a little different to normal due to COVID restrictions, we do not want hearing loss to interfere with enjoying your day.

    Here are a few tips to ensure you have a Happy Christmas:

    1. Do you need hearing aids? If you are having problems hearing conversation or television, now is the time to book a hearing assessment and try some hearing aids ready from Christmas. From now until mid January we are offering new clients half price hearing tests as a special festive gift.
    2. Hearing aids need to be regularly cleaned. Wax guards and domes need to be replaced at least every 8 weeks. Spares can be purchased from us    or we can arrange to  check and clean your hearing aids for you. We can do this while you wait, no need to come in as long as you have reserved    a slot with us. 
    3. Television Streamers. We don’t want to have problems hearing the Queen’s Speech. Many hearing aids can be paired with a device that sends      the sound from the TV directly into the hearing aids. Call for information and a trial.
    4. We know that Christmas may be different this year, but what is certain is spending time with loved ones (whether in person or virtually) will    still be a top priority. Ensure that you don’t miss out on festive conversations by booking a hearing assessment today . 

    From now until mid January we are offering new clients half price hearing tests as a special festive gift.

    Call 0345 2220579 or email mail@helpinhearing.co.uk

  • Hearing Health Event October, Marlow

    World Diabetes Day

    World Diabetes Day (WDD) was created in 1991 by the International Diabetes federation and the World Health Organization, in response to growing concerns about the escalating health threat posed by diabetes.

    Some researchers believe the presence of diabetes could contribute to hearing loss. At Help in Hearing, we encourage those with diabetes to include a regular hearing test in their diabetes management. Over the next month, we are running a special offer of a hearing test for those with diabetes at a reduced rate of £20 (usual price £30). Offer runs between 14.11.2020 and 13.12.2020.

    To book call us on 0345 2220579 or use our online contact form quoting reference WDD2020

  • Zoom Audiology Working Well

    No doubt many of you may be a little “zoomed” out with the lockdown madness of “meeting” friends and family online. However, both the Zoom and Facetime facility have become a very useful tool for communicating with clients, during lockdown and since. We have “met” a number of new clients online and our existing clients have found “virtual” appointments and remote adjustments very useful. We love seeing you in person, but we can offer this service to anyone who prefers to talk to us from their own home. It is particularly useful for new clients to “meet us” and discuss their hearing needs before their appointment Please do let us know if this is of interest to you, or someone you know. Call us on 0345 2220579 or use on online contact form 

  • Let’s Talk Chatable

    There has been a lot of interest around the new Chatable app which dampens down background noise in complex listening situations. It can be downloaded either through the app store for Apple products or google play for Android phones.

    Designed for daily use in social places, the App can pair with any Bluetooth hearing aid or it can be used without an aid – either via wireless earpods or wired headphones. Even people with seemingly normal hearing can still have problems processing speech in background noise. Chatable uses artificial intelligence to manipulate sound to deliver what the brain actually needs.

    Anyone interested in trying out the App, please do give us a call or take a look at https://chatable.onelink.me/8Yyq/6649a9ed

  • New Consulting Room to Open in Farnham Common

    We are delighted to announce that our Farnham Common practice is expanding. Demand has increased so much in recent months that we will be running a dedicated microsuction clinic in our existing room.

    Selma will have a new Consulting Room at the back of Southmead Clinic, with a lovely garden view and Wendy will be moving into the room at the front. As many of our clients know, we already have a state-of-the art 3D digital ear scanner. We now have a new audiometer and will continue to invest in the best equipment as our hearing centre continues to flourish.

    Call 0345 222 0579 to book a hearing test or fill in our online contact form.

     

  • Paradise – The Wonder of Sound

    Our audiologists recently attended the online launch of the new Phonak hearing aid, Paradise. Seen here are Wendy and Selma getting into the theme while watching the presentation which linked keynote speakers from all over the world.

    Phonak say that  the rechargeable Audeo Paradise gives wearers exactly what a hearing aid should. It offers great sound quality, universal connectivity and the ability to control and personalise hearing in any situation.  A few of our clients have already been fitted with the new aids so we are very much looking forward to their feedback.

    Brilliant speech understanding

    Understanding someone who is speaking softly or from a distance in a quiet environment can be challenging. Paradise has a new Speech Enhancer which boosts soft-level speech helping you to to enjoy conversations with friends, colleagues and loved ones.

    Voice assistance access at a tap

    Phone calls can be answered and streaming or music can be paused by activating voice assistants, just by tapping your ear. A motion sensor in Phonak Paradise offers you an effortless way to do all that and                                                                                              more. The built-in microphone allows you true hands-free calls and voice assistant activation.

    Personalized noise cancelling

    It sometimes takes effort to follow conversations when speech is coming from the front and noise is coming from the side and back. This can often vary depending on the type of room you are in, or even how you feel during that time. With Dynamic Noise Cancellation Phonak say you can use their app to personalize the amount of noise cancellation you want all in real-time. It’s the best way to get the most out of your hearing aids.

    Connects to smartphone, TV and more

    Phonak Paradise connects directly to iOS®, Android™ or other Bluetooth®-enabled devices so you can stream audio in excellent quality directly to your hearing aids. Plus, as an added convenience, you can simultaneously connect to two Bluetooth devices and seamlessly alternate between the two.

    To find out more take a look at this video , or book in to see Selma, Wendy or Kevin. Call 0345 222 0579 or fill in our online contact form.

     

  • Patient Safety Day

    The World Health Organisation (WHO) held Patient Safety Day on 17th September 2020 to raise global awareness about the importance of addressing health worker safety as a prerequisite to patient safety. Their message is “Safe health worker, safe patients”.

    At Help in Hearing we take our safety and that of our clients very seriously.

    We always follow the guidance from our audiology professional bodies to ensure that our audiologists are protected while seeing clients. This has resulted in a few changes to our work life:

    Uniforms

    We have new uniforms – our smart blue tunics are only worn while we are in clinic, bagged and taken home to be washed at the end of each day.

    We are wearing PPE – aprons, face masks, visors and gloves provide protection should there be any covid virus present.

    We have all undertaken additional training to ensure that we know how to use the PPE correctly, understand the symptoms of COVID and know what questions to ask our clients

    Our clinic rooms and equipment are cleaned between each  client. We will not allow anyone into the consulting room until this sanitisation has taken place.

    For more information or help with your hearing aids, please call us on 0345 222 0579 or fill in our online contact form.

     

  • Remember, dry hearing aids work best

    It’s a good idea to keep your hearing aids as dry and clean as possible all year round. All electronic devices are vulnerable to humidity and water.  At Help in Hearing we have a range of options for storing and drying your aid at night so that any moisture they may have collected during the day will evaporate.

    You can choose from a small box or tub with a drying tablet, to an electronic dehumidifier – literally a hearing aid dryer and sanitiser –  it is an inexpensive way of keeping your aids in good condition, even in a heatwave. 

    Following a night-time routine will help to extend the life of your hearing aids and keep them working efficiently, all year round. Before you go to bed each night wipe the entire device with a dry, dust-free cloth and then pop it into the drying box. Drying can take anywhere from 45 minutes to 8 hours. The next day you’re all set with a fresh, dry and set of hearing aids.  

    For more information or help on using a drying box, please call us on 0345 222 0579 or fill in our online contact form.