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Charity Gala Dinner Auction

Celebrating 15 years of Help in Hearing

Place your bid on your selected item on the main Auction Page. Good luck!

The online auction closes at midnight on 21st October 2020 and will continue at the Charity Gala Dinner on 23rd October 2020.

Auction Terms & Conditions

Please read before placing a bid on the auction

Please note you submit your bid on the condition that you have read and accepted all the terms and conditions below.

The minimum bid price of every lot is shown on the individual item listing as the minimum bid available. Although we try to agree date and venue of lots with winning bidders wherever possible, the final decision is ours. Unless specified, travel, accommodation and other incidental expenses are not included in any lot. Please see full auction terms and conditions below before bidding. The online auction closes at 12pm on 21st October 2020 and will continue at the Charity Gala Dinner on 23rd October 2020. The Auction Manager’s decision on lot winners is final.


1. By bidding for any lot you agree to be bound by these terms and conditions.

2. The auction is open to UK residents aged 18 or over except where some other age is given or implied in the wording of the lot. Lots can be taken by winners anywhere in mainland Britain except where any other geographical location or limitation is stated in relation to the lot.

3. When you place a bid you thereby enter a contractually binding and irrevocable obligation to complete the transaction if you are the winning bidder of that lot. The ‘winning bidder’ is the person certified to be the highest bidder by the Auction Manager at the end of the auction, and it includes any under-bidder who is awarded the lot following the failure for any reason of a higher bid as decreed by the Auction Manager. If there are two or more bidders with equal claims to be the winning bidder, the Auction Manager shall select one by drawing names out of a hat.

4. The decision of the Auction Manager as to the winning bid or otherwise, together with any exercise of his discretion hereunder, is final and cannot be challenged, nor will any explanation or reason be given.

5. You are not able to retract any bid under any circumstances after it has been submitted.

6. Before you place any bid you must ensure that you are able to bid for and to buy that particular lot in compliance with the law and in accordance with these and any specifically applicable terms and conditions. It is the responsibility of all bidders to ensure that, if theirs is the winning bid, they meet any qualification required to be the winner of any particular lot, that they have the necessary permissions/authorisations and meet the conditions required to carry out the activity specified in the bid, including (by way of example, not limitation) appropriate identification, clean driving licence, minimum age qualification, security clearance, and so on.

7. If you want to know what qualification is required for the winner of any lot you should email the Auction Manager at If you are the highest bidder, but in the sole and unfettered judgment of the Auction Manager you do not meet any such qualification, then the Auction Manager shall be entitled without challenge or complaint to award the lot to the next highest bidder who does meet the qualification.

8. Except insofar as any head of expense or cost is expressly included in the description of the lot as being provided to the winning bidder as part of the lot, the winner is responsible for making all arrangements and meeting all costs out of their own pocket that may be necessary to take up and enjoy their lot including, but not limited to costs of travel, accommodation, food and other incidentals, the costs of providing a venue for those lots where a lecture or talk is being provided for the winning bidder, travel insurance, medical checks and/or innoculations and obtaining any other necessary documentation including passports and visas.

9. Lots will lapse, and not be claimable, unless they have been fully taken by midnight on 31 July 2020, unless otherwise stated.

10. No cash alternative will be offered and Help in Hearing Limited accepts no liability should a lot, for any reason whatsoever, not have been taken within this time period.

11. Names (first and surnames only) of winning bidders will: be shown on the auction item lot details page in the ‘Total Bids Placed’ listing with the amount of the bid, published in Help in Hearing marketing materials which include, but are not limited to, the Help in Hearing website (, Help in Hearing email marketing, Help in Hearing social media marketing, and other Help in Hearing digital and printed marketing, unless any request for anonymity has been agreed by the Auction Manager at their sole discretion.

12. Winning bidders will be sent a letter or an email setting out the details for claiming their lot which will include requirements relating to the due payment of the bid fee and other matters. Failure to comply with all such requirements shall entitle but not oblige the Auction Manager/s to declare a bid void, and if they do so the lot affected will be awarded to the appropriate under-bidder and the Auction Manager to declare a bid void, and if they do so the lot affected will be awarded to the appropriate under-bidder at the Auction Manager’s discretion. If they do not declare the bid void then the winning bidder shall remain liable for payment of the bid fee.

13. It shall be the responsibility of the winning bidder to come to agreement with the person specified in the lot as participating or offering the lot, or directly with Help in Hearing if designated as the specified lot manager. All the aspects of the fulfilment of lots are subject to such agreement being reached over all relevant matters which may include the date such lot is to be made available and subject to all general and specific conditions which apply to each lot.

14. Employees and associated companies and members of their immediate family / households, are not eligible to bid or to take the benefit of a bid.

15. To the extent permitted by law, Help in Hearing does not accept any liability for any loss, damage, claim or costs howsoever arising from or incurred wholly or partly by participation in the auction or fulfilment of any lot.

16. The decision of the Auction Manager/s shall be final and unchallengable and in their absolute discretion may declare any entry void. Any exercise of discretion, or agreement, by the Auction Manager/s specified in these Terms and Conditions shall be in their sole and unfettered discretion, and no reasons can be requested or will be supplied and no correspondence will be entered into. The Auction Manager/s may authorise a representative to undertake any or all of their functions under these terms.

17. In relation to all lots, the winning bidder warrants that the material supplied to us will contain nothing defamatory or in breach of anyone’s rights and will indemnify Help in Hearing for any breach of this warranty.

18. All individual data will be treated in accordance with our Privacy Policy (see

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